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HELP! Atrix - won't recognize Sim

Discussion about the AT&T Motorola Atrix 4G

HELP! Atrix - won't recognize Sim

Postby Rocco » 06 Jun 2011 11:34

For some reason, my Atrix is not recognizing my sims card, this blows because I really need the information.
Rocco
 
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Joined: 09 Mar 2011 11:04

Re: HELP! Atrix - won't recognize Sim

Postby ATRIX_Alicious » 06 Jun 2011 11:38

There are two things I would do...

First, turn off your device, remove your SIM card, and just clean off the SIM contacts with a lint-free cloth - just give them a good wipe down, then re-insert your SIM card. It should be a very snug fit, and make sure the card is inserted correctly and the contacts are good and solid, there is no wiggling when the SIM card is installed. It's possible the SIM card just wasn't making a clean connection.

Power the phone back up and see what happens.

If it's still a no-go, I'd take it back to Orange and get a fresh SIM card. They should be able to transfer the contacts to a new SIM for you in the shop and verify it works before you leave.

source: Atrix_MotoBlur
ATRIX_Alicious
 
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Re: HELP! Atrix - won't recognize Sim

Postby BigDee » 06 Jun 2011 11:45

Rocco wrote:For some reason, my Atrix is not recognizing my sims card, this blows because I really need the information.



What type of sims card are you using?
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